FAQs

Browse our FAQs for more information on study assistance, counselling services, visa enquiries and useful contacts to help familiarise yourself with life and support at UNSW.

Congratulations on your offer and welcome to UNSW. For information and assistance on how to accept your offer, visit Getting Started

If you need help with finance, housing, study skills support, time management or personal issues such as stress and anxiety, you can contact the Student Support and Success advisors. 

Student Support and Success

P: (02) 9385 4734

Location: Ground Floor, Goodsell Building

For information on housing, please visit UNSW Housing and contact the housing team directly if you have any questions.

Please note that residential college accommodation is limited and there are always waiting lists. Students interested in college accommodation are advised to apply early - preferably three to six months before starting at UNSW.

If you have a disability, medical condition and/or mental health condition and need some practical educational adjustments you can contact the Equitable Learning Service. 

Equitable Learning Service

P: (02) 9385 4734

Location: Ground Floor, Goodsell Building

Mental health and wellbeing are very important for our UNSW Medicine students. You can access psychological and counselling support through CAPS. 

University Counselling and Psychological Services (CAPS)

P: (02) 9385 5418

Location: Level 2, East Wing, Quadrangle Bldg, UNSW Kensington Campus

If you're an Indigenous student and need help with finance, housing, study skills support, time management or personal issues such as stress and anxiety, please feel free to contact us at Nura Gili.

International students can receive assistance with visas, settling into UNSW as well as housing and personal and mental health issues by contacting International Student Support. 

International Student Support

P: (02) 9385 4734

If you're experiencing ongoing difficulties impacting your ability to study and meet course requirements, please contact the Faculty Wellbeing Officer. 

Catherine Marley 

E: c.marley@unsw.edu.acu

Medicine Student Webinar